About Us
Crown & Impact
Where We Began
The Crown & Impact Group was born out of a clear and compelling need — the need for strategic planning that truly works.
For years, we watched organizations pour time, money, and heart into developing strategic plans that looked good on paper but rarely made it past the binder. These plans often sat untouched, disconnected from the people who made the mission possible and unresponsive to the shifting realities of leadership, funding, and community needs.
We saw mission-driven organizations struggling to bridge the gap between vision and execution, often without the systems, support, or structure to sustain long-term success. That’s where our work began: helping organizations turn complexity into clarity and strategy into measurable, lasting impact.
From the start, we made a commitment to bring together the best and most passionate minds in strategy, organizational development, and systems thinking. Every consultant on our team brings deep expertise, advanced education, and lived experience in the public, private, and nonprofit sectors. Together, we design processes that are both people-centered and performance-driven — because real transformation happens when strategy honors the people behind the mission.
At Crown & Impact, we believe the work we do today can shape an organization for years to come. That’s why we create plans built on strong foundations — measurable goals, clear Key Performance Indicators, and adaptive frameworks that evolve as you do. The “crown” represents leadership and legacy; “impact” reflects measurable change. Together, they define our purpose: helping organizations lead boldly, plan wisely, and create meaningful results that stand the test of time.
Our Why?
Meet the Team
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Gernissia Cherfrere, Ph.D.
PRINCIPAL FACILITATOR & FOUNDER
Expertise: Strategic planning, change management, research evaluation, and training facilitations. When it comes to moving organizations from now to next with strategy and precision, Dr. Cherfrere is a trailblazer.
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Hamaria Crockett, Ph.D.
PRINCIPAL FACILITATOR
Expertise: Strategic planning, leadership development, organizational assessments, and executive coaching. When it comes to curating leadership developments and crafting customized strategic plans, Dr. Crockett is a true leader.
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Kirsten Lee Hill, Ph.D.
RESEARCH & EVALUATION CONSULTANT
Expertise: Strategic research and evaluation. When it comes to survey design, robust data collection, and quantitative/ qualitative approaches, Dr. Hill shines.
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Gloria Docilat, MBA, PMP
BUSINESS ANALYST & PROJECT MANAGER
Expertise: Business Analysis, Financial Analysis, Market Research, New Product Development, Business Portfolio Growth and Strategy, Project/Program Management, and Product Management
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Olivia Russell, MA, PMP
PROJECT MANAGER
Expertise: Project management, building and scaling organizational practices, managing the full life cycle of client engagements. Olivia is a Certified Project Manager who leads enterprise-wide program management strategies and professional learning events.
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Akera Douglas
DATA COLLECTION FIELDWORKER
Expertise: Data collection, ASL Support, Interview Facilitation, Focus Group Facilitation, and Survey Management
Contact us
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